Privacy Policy

1. Introduction

Welcome to WISHKI. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you use our platform (website and mobile application). Please read this Policy carefully to understand our practices regarding your personal data.

By using WISHKI, you agree to the collection and use of information in accordance with this Policy. If you do not agree with our policies and practices, you must not use our platform.

2. Information We Collect

We collect several types of information from and about users of our platform:

2.1 Personal Information

•Name, email address, mobile number

•Date of birth, gender, location (city, locality, country)

•Profile photo, cover image, bio/about information

•Account type (Individual or Business)

•Business-related information (for business accounts): business name, GSTIN, registered business name, business address, website, operational locations, verification documents

2.2 Account Information

•Username, account credentials

•Account preferences and settings

•Multiple account associations (if you have multiple accounts)

2.3 Content and Posts

•Property listings, project details, requirements

•Posts, comments, messages, and other user-generated content

•Images, documents, and files you upload

2.4 Usage Data

•Device information (device type, operating system, browser)

•IP address, location data

•Usage patterns, pages visited, features used

•Time and date of access

2.5 Communication Data

•Messages sent through our messaging system

•Group discussions and collaborations

•Support requests and communications

3. How We Use Your Information

We use the information we collect for the following purposes:

•To provide, maintain, and improve our platform services

•To create and manage your account(s)

•To enable communication between users (messaging, comments, groups)

•To match listings with user requirements using our algorithms

•To verify business accounts and documents

•To send notifications, updates, and important information

•To personalize your experience and show relevant content

•To detect, prevent, and address technical issues, fraud, or security threats

•To comply with legal obligations and enforce our Terms and Conditions

•To analyze usage patterns and improve our services

•To respond to your inquiries and provide customer support

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Public Information

•Your profile information (name, username, profile photo) may be visible to other users

•Your posts, listings, and public content are visible according to your privacy settings

4.2 With Other Users

•When you interact with other users (messaging, comments, connections)

•When you post content or listings (visible based on your privacy settings)

4.3 Service Providers

•We may share data with third-party service providers who assist in operating our platform (hosting, analytics, payment processing, email services)

4.4 Legal Requirements

•We may disclose information if required by law, court order, or government regulation

•To protect our rights, property, or safety, or that of our users

•In connection with legal proceedings or investigations

4.5 Business Transfers

•In the event of a merger, acquisition, or sale of assets, your information may be transferred

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

•Encryption of sensitive data in transit and at rest

•Secure authentication and access controls

•Regular security assessments and updates

•Limited access to personal data on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

•Access: You can access and review your personal information through your account settings

•Correction: You can update or correct your information at any time

•Deletion: You can request deletion of your account and associated data

•Privacy Settings: You can control who sees your posts and profile information

•Communication Preferences: You can opt out of certain communications (while still receiving essential service notifications)

To exercise these rights, please contact us at support@WISHKI.com or use the settings available in your account.

7. Data Retention

We retain your personal information for as long as necessary to:

•Provide our services to you

•Comply with legal obligations

•Resolve disputes and enforce agreements

•Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

•Remember your preferences and settings

•Analyze platform usage and performance

•Provide personalized content and advertisements

•Improve user experience

You can control cookies through your browser settings, but disabling cookies may affect platform functionality.

9. Third-Party Links and Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

WISHKI is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our platform, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

•Posting the updated Policy on our platform

•Sending an email notification

•Displaying an in-app notification

Your continued use of the platform after such changes constitutes acceptance of the updated Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

WISHKI

Email: support@WISHKI.com

Location: Raipur, Chhattisgarh, India

14. Consent

By using WISHKI, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.